Access Controls & User Groups

User Group access controls are a new feature in Product Hub that lets Admins define what each User Group can see. Previously, all Contributor and Consumer users had unrestricted visibility into all product data — regardless of their team or scope. Now you can restrict access by Categories, Types, Catalogs, and Channels, making it easier to manage multi-brand, multi-region, or multi-team instances without exposing data users don't need.

• Admins can now scope each User Group's visibility across Categories, Types, Catalogs, and Channels from a new Admin → User Groups section in Product Hub
• The permission model is open by default — existing visibility is unchanged until you configure restrictions, so there's no disruption when the feature is first activated
• Access is configured at the group level; there are no individual user-level overrides
• Admin users are never affected — they always have full access regardless of User Group configuration

User Groups are created and managed in the Canto DAM. To bring a group into Product Hub, a DAM Admin enables PIM access for that group in the DAM's User Group settings — it will then appear automatically under Admin → User Groups in Product Hub. For full setup instructions, see How to: Manage Product Hub access and privileges.

Asset Sync

Asset Sync is a new tool in Product Hub that lets admins bulk-associate DAM assets with products in a single operation. Rather than connecting assets one at a time, you select a Canto album or folder and Product Hub automatically matches assets to products based on a SKU field in the asset metadata.

• Bulk-connect DAM assets to products without manual one-by-one association — select an album or folder and run the sync
• Product Hub matches assets to products by reading a SKU field from the asset's metadata — no manual mapping required
• Optional Image Attribute mapping lets you assign assets to specific image attribute slots on a product, based on a metadata field (e.g., "Image Position") with values like Front, Back, or Lifestyle
• Three Sync Mode options give you control over how existing associations are handled: add new associations only, clear and rebuild for assets in the selected scope, or wipe all existing associations across all products before re-associating

For full setup instructions, see How to: Manage Product Assets.